Terms and Conditions

introduction

1.1 You will be able to use many segments of this website without registering your data. You will be asked to register your data only when you want to place an order.

1.2 We may change these terms and conditions at any time by updating this notice. You should regularly review and check the terms and conditions on this website as they are binding. If you do not wish to accept the updated terms and conditions, you should not continue to use this website.

Order procedure

2.1 Your order is deemed to have been placed if it reaches us through the online checkout process. When processing your order, we give you the opportunity to check your order and correct errors. We will send you an order confirmation which will list the products you have ordered.

2.2 Your order is deemed to have been accepted when the dispatch order has been confirmed. Every agreement between you and us is registered and stored in our e-store database. We will send you a shipping confirmation by email. Once we confirm the shipping arrangement, the purchase contract is considered concluded, even if your payment has been processed immediately, unless we notify you that we do not accept your order or you cancel your order. The ordered goods will be sent to you within 2-4 working days after receiving the payment for the selected goods.

2.3 We send all notices to you at the address specified in your registration form. You send all messages and questions to the address specified in our e-shop, in the "Contacts" section, or by e-mail.

2.4 We may refuse to accept an order if:

1. the product is currently out of stock;
2. Your payment does not reach us;
3. there were pricing or product description errors;
4. Your actions do not comply with our terms and conditions.

Prices

3.1 All prices are inclusive of VAT.

3.2 Our prices are periodically reviewed and necessary changes will be posted on our website, but your final confirmed order will not be affected by subsequent price changes.

Return and exchange of goods

4.1 In the event that the product is of poor quality, the Buyer must inform www. сoffeeshopamsterdam.lt email store administration within 48 hours by e-mail: info@coffeeshopamsterdam.lt or by phone: +370 676 63 614

4.2 The goods are returned in the original product and shipment packaging together with the product documents. Before returning the goods, the buyer must contact the seller at the specified e-mail address. by mail info@coffeeshopamsterdam.lt

4.3 When returning goods to the buyer, it is necessary to comply with the following conditions:

• the returned item must be in its original, neat packaging;
• the product must be undamaged by the Buyer;
• the product must be unused, without losing its appearance as a product (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective product);
• the returned product must be in the same configuration as the Buyer received it;
• when returning the product, it is necessary to present the document of its purchase.

4.4 The Seller downloads the defective product at his own expense and replaces it with a product of suitable quality or returns the money paid for the defective product to the Buyer.

4.5 In the event that the Buyer requests a refund for returned goods of inadequate quality, he must e-mail send a request for a refund by email to info@coffeeshopamsterdam.lt. In the request for a refund, the Buyer must specify: name, order number, name and quantity of the wrong product, and the reason for the return. The money to the Buyer is returned to the bank account from which the goods were paid for. The money is returned within 3 working days from the written (e-mail) request of the Buyer and the sending of the goods of inappropriate quality to the Seller.